PRIVACY POLICY

Introduction

·  1.1 Important information and who we are

Welcome to our website (“https://www.connexounds.com/”)’s Privacy and Data Protection Policy (“Privacy Policy”).

This Privacy Policy explains how we collect, process and keep your data safe when you visit and use our website.

·  1.2 Who is Your Data Controller and Data Protection Officer

Our website is your Data Controller and the responsible for your Personal Data. We are not obliged by the GDPR to appoint a data protection officer and have not voluntarily appointed one at this time. Any inquiries about your data should be sent to us on email at connexounds@gmail.com.

Legal Basis for Data Collection

·  2.1 Types of Data / Privacy Policy Scope

Personal Data is any individual’s information about from which that person can be identified. This is opposed to data where the identity has been removed (anonymous data).

The individuals from which we may gather and use data can include visitors of our website and users that fill in our contact form. The personal data collected filling in the contact form are the following:

  • Identity: your first name, last name.

  • Contact: your email address.

  • Preference: your preferences in receiving marketing from us and your communication preferences.

We also use analysis tools including Google Analytics, and/or others,. providing us with information about how you use the Site, your geographic area and device-type.

We do not collect any Special Categories of Personal Data about you.

How is your Personal Data Collected?

·  3.1 Direct Interactions

You may give us your identity, contact, and preference data by filling in the contact form in our website or by corresponding with us by phone, email or otherwise.

·  3.2 Automated Technologies or Interactions

Like most other websites, our Website uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

By using our website, you agree that the following types of cookies can be stored on your device:

  • Session cookies - Session cookies, also known as 'temporary cookies', help websites recognise users and the information provided when they navigate through a website. Session cookies only retain information about a user's activities for as long as they are on the website. Once the web browser is closed, the cookies are deleted. These are commonly used on shopping websites or e-commerce websites.

  • Analytics cookies – We use Google Analytics cookies to improve our website by collecting and reporting information on how you use it. For more information on the different kinds of cookies provided by Google Analytics, go to https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

  • Wix cookies – Our Website is built using Wix.com and uses some of the cookies provided by Wix.com. For more information on the different kinds of cookies provided by Wix.com, go to https://support.wix.com/en/article/cookies-and-your-wix-site

  • Youtube cookies – Our Website embeds some Youtube videos and uses some of the cookies provided by Youtube.com. For more information on the different kinds of cookies provided by Youtube.com, go to https://support.google.com/youtube/answer/171780?hl=en-GB

 

·  3.3 Third-parties or Publicly Available Sources

We will receive Personal Data about you from various third parties including:

  • Google Analytics

  • Youtube

  • Wix.com

How we use your personal data

·  4.1 Our Uses

The following table contains the different types of Personal Data we collect and the lawful basis for processing that data.  

  • Case 1

    • ​Purpose/Activity: When a User visits the website

    • Type of data:

      • (a) Technical

      • (b) Usage

    • Lawful basis for processing including basis of legitimate interest:

      • (a) Legitimate Interest: From the geographical area you are logging in from, we can validate our market strategies. From the information about used devices and browser, we can improve our service presented to you.

  • Case 2

    • ​Purpose/Activity: When a User uses fills in our contact form

    • Type of data:

      • (a) Potentially identity/contact

      • (b) Technical

      • (b) Contact

      • (d) Marketing and communication

    • Lawful basis for processing including basis of legitimate interest:

      • (a) Consent: By filling the form with your email (that you will provide voluntarily and will not be extracted by us without your consent) we can easily get back in touch with you.

      • (b) Legitimate Interest: From the geographical area you are logging in from, we can validate our market strategies. From the information about used devices and browser, we can improve our service presented to you.

  • Case 3:

    • ​Purpose/Activity: To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

    • Type of data:

      • (a) Technical

      • (b) Usage

    • Lawful basis for processing including basis of legitimate interest:

      • (a) Legitimate interest: We need this data to define the different types of customers interested in our products and services, to keep our Site updated and relevant, and to develop our business.

·  4.2 Marketing

You will receive marketing and new content communications from us if you have created an account and by doing so opt into receiving those communications.  From time to time we may make suggestions and recommendations to you about goods or services that may be of interest to you.

 

What are Your rights and how you are protected by us

·  5.1 What Control Do I Have Over the Use Of My Personal Data?

You may request the update/rectification/deletion of any of your personal data. To do so, write an email indicating the nature of your request to connexounds@gmail.com.

·  5.2 How Does our Website Protect Customer Data?

We are concerned with keeping your data secure and protecting it from inappropriate disclosure. We implement a variety of security measures to ensure the security of your Personal Data on our systems. Any Personal Data collected by us is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems and are bound by obligations of confidentiality. Where sensitive data is collected by us it will be transmitted and protected via a secure protocol and encrypted in our databases to be accessed only as stated above. If and when we use subcontractors to store your data, we will not relinquish control of your Personal Data or expose it to security risks that would not have arisen had the data remained in our possession. However, unfortunately, no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of our Website to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Data, we cannot ensure or warrant the security of any Personal Data you transmit to us. Any such transmission is done at your own risk. If you believe that your interaction with us is no longer secure, please contact us.

·  5.3 Opting Out Of The Mailing list

You can ask us to stop sending you any update through our mailing list at any time. To do so, write an email indicating the nature of your request to connexounds@gmail.com.

 

Your data and third parties

·  6.1 Will We Share Your Data With Third Parties?

We may share non-personal data with third parties to, for example (but not by way of limitation), improve our Website and to enable data aggregation as described above.

We may share your Personal Data with subcontractors (only when necessary and with your consent) or affiliates (subject to confidentiality obligations to use it only for the purposes for which we disclose it to them and pursuant to our instructions).

We may also share Personal Data with interested parties in the event that our Website anticipates a change in control or the acquisition of all or part of our business or assets or with interested parties in connection with the licensing of our technology.

We may share your Personal Data at any time if required for legal reasons or in order to enforce our Terms of Use for our Site/Terms of Service or this Privacy Policy.

·  6.2 Third-Party Links

This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

How long we will retain your data for?

·  We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for.

 

Age limits for our users

·  You must not use our Website unless you are aged 18 or older. If you are under 18 and you access our Website by lying about your age, or are otherwise in breach of our Terms of Use for our Site or Terms of Service and this Privacy Policy, you must immediately stop using our Website.

This website is not intended for children and we do not knowingly collect data relating to children.

International transfer of data

·  Your information may be stored and processed in the EU or in other countries or jurisdictions outside the EU. By accepting our privacy policy, you are permitting and consenting to the transfer of information, including personal data, outside of the EU.

Notification of changes and acceptance of policy

·  This version of our privacy policy was updated on Feb 1st 2021. By using our Website, you consent to the collection and use of data by us as set out in this Privacy Policy. Continued access or use of our Website shall constitute your express acceptance of any modifications to this Privacy Policy.

Interpretation

In our privacy policy, all uses of the word “including” mean “including but not limited to” and the enumerated examples are not intended to in any way limit the term which they serve to illustrate. Any email addresses set out in this policy may be used solely for the purpose for which they are stated to be provided, and any unrelated correspondence  will be ignored. Unless otherwise required by law, we reserve the right to not respond to emails, even if they relate to a legitimate subject matter for which we have provided an email address. As a matter of common sense, you are more likely to get a reply if your request or question is polite, reasonable and there is no relatively obvious other way to deal with or answer your concern or question (e.g. FAQs, other areas of our website etc.).

Our staff are not authorised to contract on behalf of us, waive rights or make representations (whether contractual or otherwise). If anything contained in an email from one of our addresses contradicts anything in this policy, our terms or any official public announcement on our website, or is inconsistent with or amounts to a waiver of any of our rights, the email content shall be read down to grant precedence to the latter. The only exception to this is genuine correspondence expressed to be from our legal department.