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CONNEXROOM User Guide

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WINDOWS

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macOS

Click on your version to show the user manual

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Installing CONNEXROOM
First, install the software by running the file 'conneXroom-version.exe’.
After the installation, the Windows Sound Control Panel and CONNEXROOM will be automatically launched. Make sure to go through this manual such that CONNEXROOM is properly set up!

 

If Windows Defender Firewall (security alert) prompts you to allow it access to both Private and Public networks, give it the required permission for both.

 
 
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Communication

The current version of CONNEXROOM uses peer-to-peer (P2P) communication to exchange data between the devices; for this reason, make sure the devices are connected to the same (W)LAN (preferably cable or WiFi 5GHz but WiFi 2.4GHz works, too), and that they can ping each other with their local IP addresses.
If your network has port isolation enabled, test CONNEXROOM under a different local network where P2P communication through local IP addresses is a possibility.

 

First setup

The following 3 steps describe how to set up CONNEXROOM (only once) after installation.

 

First, make sure that in the Windows Sound Control Panel:

  • The internal Speakers/Microphone of your laptop (Realtek® Audio in the example) are selected as “Default Device” (if not, right click on the device and select “Set as Default Device”). Both devices should have the option “Audio Enhancement” ON.

  • The CONNEXROOM Speakers/Microphone are selected as “Default Communication Device” (if not, right click on the device and select “Set as Default Communication Device”)

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Second, you need to set up CONNEXROOM. Launch CONNEXROOM (find the icon in your system tray, close to where your Windows device prompts the WiFi, battery status, and the time). On the first run, it should prompt the Preferences.

  • Go to the LICENSE tab. Add the License Key provided by CONNEXOUNDS and your username; the latter will be visualized by the other users of CONNEXROOM.
    NOTE: all users within the same room must use the same license!!!
     

  • Go to the AUDIO tab, make sure that the internal Speakers/Microphone of your laptop (Realtek® Audio in the example) are selected. Audio Device type should preferably be “Windows Audio (Low Latency Mode)” but “Windows Audio” works too. Sample rate should be “48000”, and Audio Buffer Size should be “480 samples” (these should be automatically selected, but sometimes things might change).
    It’s always better changing the AUDIO options when you are not connected!
     

  • Go to the NETWORK tab and set the Default Network Speed. This is preset to “Medium”. However, it is recommended to use "Fast" if you're using a wired connection or a fast WiFi (e.g. a low-congestion 5GHz network); otherwise, you should stick to "Medium" or "Slow" (especially on crowded and non-stable WiFi networks). Additionally, CONNEXROOM requires to use some communication ports: 10995 both UDP and TCP for the server communication; 11000 UDP port (default 11000 but this can be changed) for local communication.

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Third, make sure that the Speakers/Microphone (CONNEXROOM) are selected as Speakers/Microphone of your favorite communication App:

What to do before and after the call

 

Before the call: connecting with local user devices
Before joining a call in your favorite communication app, press the "Connect" button from the menu on the system tray. . Depending on your license, you should see, first: 

  • Public free beta license: The meeting host name whose virtual room you joined;

  • Multi-room license: The room name of the virtual room you joined CONNEXROOM virtual room (if every user has already entered the same credentials associated to the virtual room).

and, second, the username you selected (there’s a “you” on the side of your username) along with the names of the other users of your local
You can join the actual meeting with your favorite communication app.
Happy hybrid meeting!

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After the call: disconnecting from other user devices

After finishing the call in your favorite communication app, you should disconnect through the "Disconnect". button from the menu on the system tray. You may also want to quit the app.

Installing CONNEXROOM
First, install the software by running the file 'conneXroom-version.pkg’ with admin rights.
After the installation,  CONNEXROOM will be automatically launched. Make sure to go through this manual such that CONNEXROOM is properly set up!

​

The first time CONNEXROOM is booted up give the app permission to access the microphone (click "OK") and to accept incoming network connections (click "Allow").

 
 
 

Communication

The current version of CONNEXROOM uses peer-to-peer (P2P) communication to exchange data between the devices; for this reason, make sure the devices are connected to the same (W)LAN (preferably cable or WiFi 5GHz but WiFi 2.4GHz works, too), and that they can ping each other with their local IP addresses.
If your network has port isolation enabled, test CONNEXROOM under a different local network where P2P communication through local IP addresses is a possibility.

 

First setup

The following 3 steps describe how to set up CONNEXROOM (only once) after installation.

 

First, go to “Applications > Utilities > Audio MIDI Setup” and make sure that:

  • The internal Microphone of your laptop (referred to as “MacBook Pro/Air Microphone” or “Built-in Microphone”) is used as “Sound Input Device”, i.e. the audio device should have a little microphone icon on the bottom right (see image). If not, right click on the device and select “Use This Device For Sound Input”).

  • The internal Speakers of your laptop (referred to as “MacBook Pro/Air Speakers” or “Built-in Speakers”) are used as “Sound Output Device”, i.e. the audio device should have a little speakers icon on the bottom right (see image). If not, right click on the device and select “Use This Device For Sound Output”. 

Audio_MIDI_setup.png

Second, you need to set up CONNEXROOM. Launch CONNEXROOM (find the icon in your menu bar, close to where your Mac prompts the WiFi, battery status, and the time). On the first run, it should prompt the Preferences.

  • Go to the LICENSE tab. Add the License Key provided by CONNEXOUNDS and your username; the latter will be visualized by the other users of CONNEXROOM.
    NOTE: all users within the same virtual room must use the same license!!!
     

  • Go to the AUDIO tab, make sure that the internal Speakers/Microphone of your laptop are selected. Sample rate should be “48000”, and Audio Buffer Size should be “256 samples” (these should be automatically selected, but sometimes things might change).
    It’s always better changing the AUDIO options when you are not connected!
     

  • Go to the NETWORK tab and set the Default Network Speed. This is preset to “Medium”. However, it is recommended to use "Fast" if you're using a wired connection or a fast WiFi (e.g. a low-congestion 5GHz network); otherwise, you should stick to "Medium" or "Slow" (especially on crowded and non-stable WiFi networks). Additionally, CONNEXROOM requires to use some communication ports: 10995 both UDP and TCP for the server communication; 11000 UDP port (default 11000 but this can be changed) for local communication.